Provider-led care. Fast shipping. Transparent pricing.
Real people. Real support.

We’re here to help,
every step of the way.

Get answers about orders, treatment plans, provider messaging, billing, shipping, and more. Our care team is here for you.

HDMeds care team specialist wearing a headset
Our care team is just a message away.We typically respond within minutes during business hours.

How can we help you today?

Live ChatChat with our team in real time.
Mon–Sun, 8am–8pm ET
Start a Chat →
Email UsSend us a message and we’ll get back to you.hello@hdmeds.com
Your Care TeamMessage your provider or care team directly.Go to Messages →

Orders & Shipping

  • Track your order
  • Shipping times & updates
  • Delivery issues
View Help Articles

Account & Billing

  • Payments & receipts
  • Update payment method
  • Billing questions
View Help Articles

Treatment & Care

  • Treatment plan questions
  • Medication & side effects
  • Provider messaging
View Help Articles
U.S. licensed providersVetted, board-certified clinicians.
Secure & HIPAA-compliantPrivate, encrypted, confidential.
Discreet shippingPlain packaging to your door.
Trusted by thousandsOf members across the U.S.

Frequently asked questions

What is HDMeds?

HDMeds is a 100% online platform for provider-led wellness care. Our treatment areas include medical weight loss, longevity and peptide therapy, sexual health, and beauty & wellness.

The process is simple: fill out a quick health intake, and a U.S. licensed provider will review it and prescribe your treatment if appropriate. Your medication is then shipped discreetly, straight to your door.

How does HDMeds work?

Three steps: complete your online intake, a licensed provider reviews it and creates your personalized plan, and your treatment is delivered discreetly with ongoing support included.

Who are the providers at HDMeds?

All HDMeds providers are U.S. licensed, vetted clinicians. They review every intake personally, personalize each plan, and remain available by message throughout your care.

Does HDMeds require insurance?

No. HDMeds uses clear, upfront cash pricing with no insurance approvals, denials, or hidden fees.

Are treatments sourced in the US?

Yes—medications are sourced from trusted, FDA-registered U.S. pharmacies and shipped in secure, discreet packaging.

How do I track my order?

You'll receive a tracking link by email as soon as your order ships. Questions about delivery? Message the care team any time.

How do I contact my provider?

Message your provider or care team directly—responses typically arrive within minutes during business hours (Mon–Sun, 8am–8pm ET).

Can I pause or cancel my plan?

Yes, anytime. Plans flex with you—pause, adjust, or cancel by messaging support, with no penalties.

Get started today.

Take the first step toward your health goals — a personalized plan is minutes away.

Get Started
No insurance needed.
Cancel anytime.